24/7 Help Line: UK: 
Age Concern UK
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Data collected from WHO.
Take care of older adults:
When caring for the elderly, there are a number of important things you have to take into consideration. As well as the possibility of nursing home care and long-term care, there is an increase in the number of older people who have complex needs. There is also an increase in the amount of home support given to older people.
Who is Doctor Alert?
The Doctor Alert system produce you contact to emergency help wherever you are, 24/7 days a week—so you and your loved ones can enjoy peace of mind in knowing that you’re never alone.
Wear our emergency alert bracelet or pendant at all times, so if you find yourself alone in a crisis situation and all you have to do is push the button to get connected to help directly through the system’s base. No need to struggle to the phone or to dial numbers. You simply get help at the push of a button.
⚫ How to activate my pendant or wrist button?
Please call Customer Care at
From the UK: 0800 066 2507/ 0203 151 4695
From outside the UK: +44 800 066 2507/ +44 203 151 4695.
⚫ What happens when I press the button?
Your device will send alert message to all the registered phone numbers and start contacting them one after the other till the call is attended. The 24/7 care centre will also be alerted and you will be attended by an operator from the care centre.
⚫ How do I test my device?
You need not worry. The care centre has a system of testing your device remotely. Alternatively you also can long press the “Call” button by the side of your device to call your caregiver number and talk to him/her.
⚫ What is range of my Neck & Wrist Button?
As the device is mobile based and is GPS enabled, you can move with it anywhere and you will be trackable.
⚫ Is my Button water-resistant?
Yes your device is water resistant. It can be used while bathing but should not be imersed in chlorinated water.
⚫ Can I speak directly into my device?
Yes you can. It has a two way speaker system.
⚫ Can I go to sleep with the Pendant?
We recommend that you keep the pendant within reach while sleeping.
⚫ Can I use a different lanyard?
Yes, You can use any lanyard with this device.
** These articles do not imply an endorsement of Doctor Alert by the author or their institution, nor do they imply an endorsement of the institution or author by Doctor Alert.
Some of the content may be adapted from other sources, which will be clearly identified within the article.
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