Once you receive your package you should activate the device and test them.
The cost of the device is included in the one-off cost.
Call Customer Care at
From the UK: 0800 520 0168 / 0129 373 0851
From outside the UK: +44 800 520 0168 / +44 129 373 0851
All the registered phone numbers will receive alert messages and your device will contact each one one by one until the call is answered. The 24/7 care centre will also be alerted, and an operator will attend you.
Since the device is mobile and GPS enabled, you can take it anywhere and it will track you.
Water-resistant devices are indeed available. During bathing, it can be used, but should not be immersed in chlorinated water.
Sure, you can. It comes with a two-way speaker system.
While sleeping, we recommend keeping the pendant within reach rather than wearing it.
You can cancel the service anytime once you order if you are not satisfied with the service.
No, the SIM costs are covered under the monthly monitoring fees.
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