Doctor Alert is a diversified health and well-being company, focused on improving people’s lives through timely innovations.
We aspire to transform the healthcare possibilities of tomorrow into the realities of today to meet the needs of patients in hospitals and at home.
During this course of operations, there are certain instances where very few of our members might or have faced certain difficulties which can be related to billing / communication / documentation etc.
In this section, we would like to take few lines to elaborate & clarify to avoid any further dissatisfaction. Doctor Alert team is designed to assist & not to harass. Unintentional errors are part of our lives, not only business however we always stay cautious to minimize the same. The best way of improvement is to be open to feedback & act promptly to discover such areas which need to be better. We believe in self-criticism & shall continue the same till we reach perfection.
We have multiple channels through which research works or campaigns are conducted by certain third party organizations.
They carry on this activity either through field work, emails, telephone and visit to a hospital / health center. Post an analysis on their background/lifestyle/medical history, they qualify certain people to be contacted further to be explained about these services. This entire procedure is for keeping people safe & secured. On the other hand health experts highly recommend these services to be utilized by every citizen & we have been given the privilege of performing this work for a safer society around us.
Before, during or after getting enrolled with Doctor Alert, if there is anything where you feel we have let you down, please do not hesitate to call us or raise your concern through [email protected].
Give us an opportunity to sort things out for you & make ourselves better.
How Doctor Alert’s products work?
Wear our emergency alert bracelet or pendant at all times, so if you find yourself alone in a crisis situation and all you have to do is push the button to get connected to help directly through the system’s base. No need to struggle to the phone or to dial numbers. You simply get help at the push of a button.
There are an array of handy features that some seniors and their families may find useful which are offered by Doctor Alert. Functions are elaborated in the below section & Doctor Alert monitors all alerts/alarms in real-time with the help of its 24*7 Response Team remotely & acknowledges them within 10 seconds on an average post these are transmitted though the Personal Alarm.
In the event of an emergency, you simply press the button on the pendant and this will initiate a call to Doctor Alert Monitoring center, which is available 24 hours per day, 7 days a week, 365 days a year. An operator will speak to you through the pendant, assess your situation, and then make the appropriate calls to get you help.
This is a simple SOS button by pressing which you get connected to the central monitoring platform of Doctor Alert who shall dispatch National Rescue Team immediately, Anytime, Anywhere.
The most common cause of injury in the elderly population is falling.
Elderly people with a physical condition that impairs mobility or balance may become victims of fall.
Falls may be prevented by taking precautions around the home. However, when a person falls,
they are unable to call for help. With the advent of wearable technology,
it is becoming easier to manage this treacherous situation hence Doctor Alert is providing the latest
technology for a safer future & society
In this mode the device will detect motion for a Pre-set time and will send SMS alarm to all registered phone numbers for warning if no motion is detected.
In this mode the over-speed alert that we want to set is 60mph, when the device moves exceeds 60mph, it will send text messages to all preset numbers.
Define a virtual ‘fence’, or ‘safe zone’ for the wearer. Each time a user goes in or out of the safe zone you can be alerted via text (ideal for people who ‘wander’).
This will set the distance the On The Go device can travel before setting off a Movement alert.